Privacy Policy

Effective Date: May 23, 2025

At Cool Breeze Heat Pump Cleaners ("we", "our", or "us"), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, physical address, and any other information you provide when booking a service or contacting us.
Website Usage Data: Information about how you use our website, including IP address, browser type, and pages visited. This may be collected through cookies or similar technologies.

2. How We Use Your Information

We use your information to:

Schedule and provide services
Communicate with you about appointments or inquiries
Send service reminders, promotions, or updates (only if you've opted in)
Improve our website and services

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except:

When required by law
To trusted service providers who help us operate our business (e.g., scheduling or payment platforms), under confidentiality agreements

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no online transmission or storage system is 100% secure.

5. Your Rights

You may request to:

View the personal information we have on file
Correct or update your information
Request deletion of your information from our records

To do so, please contact us at the email or phone number below.

6. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies in your browser settings, though this may affect how the site functions.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us